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Can we use our own platform and development stack if we have our own technology team, and not opt for your web/mobile app?

Yes. You can use the API which is provided with each package and build your own web &/or mobile app. You cannot build your own platform, as that is controlled by the solution provider themselves. They provide you with the APIs with which you can build the UI/UX based on the API stack available to you.

The solution provider’s white-labeled web and/or mobile app platforms are optional for you.

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